Hadir Chat or Karzoun?
Both serve the Arabic market. The difference is three things: the official WhatsApp API, where your data is held, and how deep the Salla and Zid integration goes.
WhatsApp through Meta directly
Hadir Chat uses nothing but the official WhatsApp Cloud API. No device kept online, no impersonation of the app, so no risk to the number your customers know. Ask any alternative about this point specifically, before anything else.
Channels
Channels: the official WhatsApp API, Instagram, Messenger, Telegram, website chat, and email. All in one inbox your team shares.
Salla and Zid, natively
Not an "integration" that opens a window: the order and its status inside the conversation, actions on the order from the same place, and store notifications to your customers. Built on Salla's and Zid's own APIs over OAuth.
A plan shaped to you
Pick the groups you need and set the numbers, and pay for that rather than for a tier. Pricing is on contacts held: a figure you can see and predict a bill from.
Arabic from the start
Right-to-left throughout, search that handles diacritics and letter forms, and a tax invoice with VAT.
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