Hadir Chat for charities and non-profits
Questions from donors, volunteers and beneficiaries on every channel in one inbox, with replies in order and a team that knows who answered whom.
The problem: messages pile up in season
In Ramadan and at Eid the questions about cases, volunteering and how to donate multiply, the team is small, and replies slip.
Fast answers to the common questions
The bot answers the frequent questions with menus and buttons and sends each person to the right desk: donations, volunteering or requests for help.
Volunteers and appointments
A volunteer registers interest in the conversation and books an interview or a distribution shift, with a reminder before it. The team sees every volunteer and their history.
Contact that respects your supporters
WhatsApp campaigns with approved templates for people who opted in to updates, and whoever asks to stop gets no more campaigns. Requests from beneficiaries stay in private notes only the right team sees.
An ordinary day
Before Ramadan dozens of messages ask about food baskets. The bot replies with the distribution times and asks whether each person is a donor, a volunteer or asking for help, so every message reaches the person responsible for it.
Last updated October 22, 2026
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