Where is my customer data held?

Wherever you choose. You set the region when the workspace is created — Riyadh, Jeddah or the UAE — and its data stays there; we do not relocate it later. If none of those fits, a workspace can be created with no residency commitment, and we say so plainly rather than promising something we will not hold to.

Do I get a tax invoice?

Yes. Billing is in Saudi riyals, and a tax invoice follows every payment.

Can I change plan later?

Yes. Upgrades take effect immediately and are prorated; downgrades take effect at the start of the next cycle.

What happens if I go over my plan's conversations?

Nothing stops, and nothing extra is charged. The number on a plan is what it is sized for, not a cut-off — we will tell you as you approach it and when you pass it, and suggest the plan that fits if it becomes your normal.

Clear pricing, and never per agent

Name: حاضر شات
Price: 299 SAR
Availability: InStock

Pay on conversation volume and add as many of your team as you like.

Basic

For a small support team getting started.

299 SAR / per month

1,000 conversations a month
3 inboxes
Unlimited agents
WhatsApp Business
Follow-up tasks — reminders on contacts and conversations, with a morning digest

Choose this plan

Growth

For a team scaling up and measuring performance.

899 SAR / per month

5,000 conversations a month
10 inboxes
Unlimited agents
WhatsApp Business
SLA policies
Audit logs
Follow-up tasks — reminders on contacts and conversations, with a morning digest
Flow builder — menu-driven bot flows that serve the customer before an agent
Appointments — a calendar, bookings from flows and the conversation, customer reminders

Choose this plan

Business

For organisations that need full control.

2,499 SAR / per month

Unlimited conversations a month
Unlimited inboxes
Unlimited agents
WhatsApp Business
SLA policies
Audit logs
Custom roles
SAML single sign-on
Your logo on the chat widget
Follow-up tasks — reminders on contacts and conversations, with a morning digest
Pipelines and deals — a Kanban board for sales through the inbox
Flow builder — menu-driven bot flows that serve the customer before an agent
Appointments — a calendar, bookings from flows and the conversation, customer reminders

Choose this plan

Those numbers are what each plan is sized for, not a cut-off. Go past one and nothing stops, nothing extra is charged, and no conversation is affected — we will tell you, and say which plan fits the volume you are actually sending.

Common questions

Where is my customer data held?: Wherever you choose. You set the region when the workspace is created — Riyadh, Jeddah or the UAE — and its data stays there; we do not relocate it later. If none of those fits, a workspace can be created with no residency commitment, and we say so plainly rather than promising something we will not hold to.
Do I get a tax invoice?: Yes. Billing is in Saudi riyals, and a tax invoice follows every payment.
Can I change plan later?: Yes. Upgrades take effect immediately and are prorated; downgrades take effect at the start of the next cycle.
What happens if I go over my plan's conversations?: Nothing stops, and nothing extra is charged. The number on a plan is what it is sized for, not a cut-off — we will tell you as you approach it and when you pass it, and suggest the plan that fits if it becomes your normal.