Affiliate programme terms

Effective 2026-10-03.

What you get

We give you your own code and an agreed total percentage. You split that total as you like: part of it as a discount for your customer and the rest as your commission, and the two together never exceed your total.

How commission is calculated

Your commission is your percentage of what was actually paid, after the discount and before VAT. Example: a plan at 1,000, your total 30%, split 20% discount and 10% commission — the customer pays 800 and you earn 80.

Commission is earned on the FIRST successful payment of each new customer only, not on renewals.

Attribution

A customer is recorded as yours the first time they arrive with your code, and stays yours. Exactly one code is recorded per customer and it cannot be replaced afterwards. A referral does not count if you refer yourself, or somebody signing up with your email address, your phone number, or your email domain.

One code applies per invoice: whichever gives the larger discount between yours and any other promotional code. Two codes are never combined.

The hold, and being paid

Commission is held for a period set by the programme before it can be withdrawn, because the customer has 14 days in which to ask for a refund. Once the hold passes you can request a withdrawal above the minimum shown in your area, and we transfer within the period stated there once it is approved.

Refunds and clawbacks

If a customer is refunded, the commission on that payment is cancelled. If it had not been paid to you it comes off your balance; if it had, your balance goes negative and is settled out of your next commissions.

What you can see

You see how many customers you brought, the store name, the plan, the amount paid and your commission. You are not shown a customer’s email address, phone number or owner name, and you may not attempt to obtain them.

Ending the agreement

We may suspend your code or your account for self-referral, misleading promotion, or breach of the platform terms. Commission earned before a suspension remains owed.

Changes

We may change these terms. A material change requires you to accept it again before carrying on; a minor change is published without asking again.