Account & security

6 articles

1. Roles and permissions Who owns the workspace, what administrators and agents can do, and how to give someone a specific set of permissions with a custom role.
2. Two-factor sign-in Ask for a code from an authenticator app as well as your password when you sign in to the inbox, and keep your backup codes safe.
3. Signed-in devices See which devices are signed in to your account dashboard, and sign out one device or every other device at once.
4. Audit logs See who changed what and when in your workspace: sign-ins, agents and teams, inboxes and settings, and anything the Hadir team did.
5. Export and erase your data Download everything Hadir Chat holds about your workspace in one file, or request erasure with 14 days to change your mind.
6. Transfer workspace ownership Hand the workspace to another member of your team; they accept from their own account, and you stay a member.