Campaigns

8 articles

1. WhatsApp campaigns Send an approved WhatsApp template to the customers with the labels you pick, at a time you set, and see what was delivered and read.
2. Live chat campaigns Show an automatic greeting to visitors of a chosen page on your site after a number of seconds, so you start the conversation.
3. Automated messages Five messages that reach your shop's customers on their own: cart reminder, win-back, review request, thank-you and order updates.
4. Abandoned cart reminder Remind customers of their cart an hour after they leave it, with a second reminder if you like; it stops as soon as they order.
5. Win-back and review request Automatically write to customers who have not ordered for a while, and ask for feedback a few days after an order arrives.
6. Post-purchase thank-you and order updates Thank customers automatically after an order with its tracking link, and tell them when the order reaches the statuses you pick.
7. Channel order and WhatsApp cost Choose which channels each automated message tries and in what order, when a paid WhatsApp template is allowed, and a monthly spending limit.
8. WhatsApp service messages See how many service messages each WhatsApp number sent this month, and how many are left of the monthly allowance before Meta charges.