Supported channels and stores

Short answers to what you can connect to Hadir Chat, with a link to the setup steps for each.

Which channels does Hadir Chat support?

Channels: the official WhatsApp API, Instagram, Messenger, Telegram, website chat, and email. All in one inbox your team shares.

• Connect official WhatsApp
• Connect Instagram
• Connect Messenger
• Connect Telegram
• Add website chat
• Connect email

Is the WhatsApp connection official?

Yes, through Meta's official API only. We use no unofficial bridge, because numbers connected that way get banned.

Can I use the number I already have on the WhatsApp Business app?

Yes. Quick setup with Meta connects a new number or an existing number from the WhatsApp Business app. See Connect official WhatsApp.

What counts as a channel?

Each WhatsApp number, each Instagram account, Messenger page or Telegram bot, and each website chat or connected mailbox counts as one channel. How many you can connect depends on your plan; see Plans and pricing.

Does Hadir Chat connect to Salla, Zid and EasyOrders?

Yes. Hadir Chat connects directly to Salla, Zid and EasyOrders, so your team sees the customer's orders inside the conversation. With Salla and Zid, order notifications and abandoned-cart messages work too. See Connect your Salla store, Connect your Zid store and Connect EasyOrders.

Do I need a developer to set this up?

No. Your Salla, Zid or EasyOrders store and your website are connected from the dashboard. The longest step is Meta's WhatsApp verification.

Can I connect more than one store?

Yes, as many as your plan allows; connecting stores is available on plans that include Connected stores. With more than one store, choose which store each channel reads from, so your team never sees another store's orders. See Choose the channels for a store.

Can one Salla store join two workspaces?

No. One store connects to one workspace. To move it, disconnect it from the first workspace before connecting it to the other.