Hadir Assistant

Hadir Assistant answers questions about your workspace in plain language: how today went, who has not been answered, how an agent is doing, what a customer ordered. Answers come from your own data, only for what you are allowed to see, and always say the period and the time zone. The assistant only reads; it never sends, changes or deletes anything.

This article applies if Hadir Assistant is enabled on your workspace. It appears in the side menu as Hadir Assistant.

Ask a question

1. In the side menu, open Hadir Assistant, then Chat.
2. Type your question in Type your question (1), or pick one of the examples under Try: (2), such as «How was today?».
3. Select Send. While it works you see «The assistant is looking through your data…».
4. To start a fresh topic, select New conversation (3). Your earlier conversations stay in the list.

Some answers end with buttons, such as a list of conversations to open. Each new question counts as one Hadir AI reply; the buttons do not.

Who sees what

• Administrators get answers about the whole workspace.
• Agents get answers about their own conversations and figures only.
• With a custom role, the administrator decides through these permissions: «Uses Hadir Assistant (own data only unless granted more)», «Sees team performance in Hadir Assistant (own teams only)», «Sees sales and orders in Hadir Assistant» and «Sees campaigns and automated messages in Hadir Assistant».

If you ask about something you may not see, the assistant says so plainly instead of guessing.

Logs

Open Hadir Assistant, then Logs, to read past assistant conversations from every channel: the dashboard, linked channels such as Telegram, and digests. Administrators see everyone's; others see their own. Choose a conversation to read it, or select Edit title to rename it. Administrators also get an MCP requests tab when MCP connections are enabled; see Connect Claude and ChatGPT.

Settings (administrators)

1. Open Hadir Assistant, then Settings.
2. Under Brain (1), choose what answers the questions:
   • Hadir AI: uses your Hadir AI setup, its balance and model.
   • AI connected through MCP: Claude or ChatGPT on your own provider key. Pick the Provider, paste the key, choose the Model and tick What the brain may reach. These answers are not counted against Hadir AI replies.
3. Under Limits and usage (2), set the Daily question limit per person. The line below shows this month's questions and Hadir AI replies.
4. Select Save.

The same page holds Linked channels, for asking from Telegram (see Ask the assistant from Telegram), and Digests on WhatsApp (see Daily digest).

Note: every number the assistant gives comes from your data at the moment you ask. If something looks wrong, open the matching report and compare the same period.