Channels

16 articles

1. Connect official WhatsApp with quick setup through Meta Connect a WhatsApp Business number to your inbox through Meta's official API, in minutes.
2. Verify your number and get the official badge Check your number against the official badge conditions and request it from Meta for free.
3. WhatsApp account health See your number's status, quality rating and messaging limit as Meta reports them.
4. WhatsApp templates Create your templates at Meta, sync them with Hadir Chat, and send them from a conversation.
5. Add website chat Create a chat channel for your website, paste one snippet, and visitors' messages reach your inbox.
6. Customise website chat Change the chat's colour, logo, language and texts, and what visitors see when they open it.
7. Verify visitor identity Tell website chat who your signed-in customers are, safely, so nobody can pose as someone else.
8. Business hours Set your team's working hours for each channel, and a message customers get automatically when they write outside them.
9. Connect Instagram Connect your store's Instagram account so direct messages reach the inbox and your team answers them in one place.
10. Connect Messenger Connect your business's Facebook Page so Messenger messages reach the inbox and your team answers them.
11. Connect Telegram Create a Telegram bot for your business and paste its token, so customers' messages reach the inbox.
12. Connect email Connect your support mailbox, from Microsoft, Google or any other provider, so customers' emails arrive in the inbox as conversations.
13. Customer satisfaction survey Send customers a short satisfaction question when their conversation is resolved, and follow the results in Reports.
14. Using the WhatsApp Business app with Hadir Chat Your number works in the WhatsApp Business app on your phone and in Hadir Chat at the same time. Here is what syncs and what doesn't.
15. Block calls on WhatsApp Stop customers calling your WhatsApp number so they write instead, with an auto-reply for anyone who calls.
16. Hiding private conversations Make a conversation or contact private so only the account owner and the people they choose can see it, stop receiving a number, or hide a number entirely from your phone.